Dairy Joy values the trust of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you sign up for our newsletter, rewards program, promotions, or SMS/text alerts through our website, in-store sign-up forms, QR codes, or digital promotions.

1. Information We Collect

When you sign up for Dairy Joy communications, we may collect the following information:

Name
Email address
Mobile phone number
Birthday (optional for rewards promotions)
Visit or purchase preferences (optional)
Loyalty or rewards activity

We collect this information when you:

Join our email newsletter
Enroll in our Dairy Joy rewards program
Opt in to SMS or text message promotions
Complete forms on our website or promotional QR codes
Participate in giveaways or promotional campaigns

2. How We Use Your Information

The information you provide may be used to:

Send newsletters, updates, and announcements
Notify you about promotions, seasonal openings, or special offers
Deliver rewards program benefits and loyalty incentives
Provide coupons, birthday rewards, and exclusive offers
Send SMS alerts regarding promotions, events, or limited-time items
Improve our products, services, and customer experience

We may also use aggregate, non-identifiable data to understand customer preferences and improve our offerings.

3. SMS / Text Messaging Consent

By providing your mobile number and opting into Dairy Joy text messages, you agree to receive automated marketing and promotional SMS messages from Dairy Joy.

Message frequency may vary.

Standard message and data rates may apply based on your mobile carrier.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

Your consent to receive SMS messages is not required to make a purchase.

mobile opt-in data will not be shared with third parties.

4. Email Communications

By providing your email address, you agree to receive periodic marketing communications, updates, and promotional emails from Dairy Joy.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

5. Rewards Program Data

If you join the Dairy Joy Rewards Program, we may track:

Visits
Purchases
Rewards earned
Rewards redeemed

This information is used solely to manage the rewards program and provide personalized offers.

6. Information Sharing

Dairy Joy does not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers who assist us with:

Email marketing platforms
SMS messaging services
Loyalty and rewards systems
Website hosting and analytics

These partners are required to keep your information confidential and secure.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

8. Children's Privacy

Our newsletter, rewards program, and SMS communications are intended for individuals 13 years of age or older. We do not knowingly collect personal information from children under 13.

9. Your Privacy Rights

You may request to:

Update your information
Unsubscribe from communications
Delete your information from our systems

Requests can be submitted by contacting us at the email below.

10. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Dairy Joy
Lewiston & Auburn, Maine

Email: info@dairyjoyla.com
Website: https://dairyjoyla.com

11. Policy Updates

Dairy Joy may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date.